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Subscriptions

Environment access level

This section describes all operations that an *Environment access level * user can perform with Subscriptions.

What are Subscriptions in Facts?​

Subscriptions in Facts serve as distinct workspaces within our platform, often referred to as tenants. Each subscription provides a secure and private environment where a company's data, devices, and settings are kept isolated from others, even though they share the same platform. This structure enables different organizations to operate independently, ensuring that their activities do not interfere with each other. These subscriptions can be customized to cover all of a customer's factories worldwide or tailored for individual locations. Users can effortlessly switch between different tenants using the selector in the top left corner of the menu bar, making it easy to manage multiple workspaces within the Facts platform.

What are the prerequisites for the Subscription?​

These prerequisites apply:

  • Ensure that a Subscription Name has been defined.
  • Select the appropriate Edition for your subscription.
  • Gather the Email Addresses of the users who will access the platform.

What Can We Do with the Subscriptions in Facts?​

The following actions are:

  • Create new Subscription: Set up a new subscription with a unique name, edition, and user access.
  • Edit/ Update Subscription: Modify existing subscription details, including name, edition, and associated users.
  • Delete Subscription: Permanently remove a subscription from the platform.
  • Select an Edition: Choose or change the edition linked to a subscription to customize available features.
  • Access Control: Manage and assign user roles and permissions within each subscription.

Procedures​

Create new Subscription​

  1. Navigate to the Platform Settings section.
  2. Click the "+" symbol to create a new subscription.
  3. Enter a name for the subscription in the Subscription Name field.
  4. Select the appropriate IoT application from the IoT Central Service Connection dropdown menu.
note

Ensure the IoT application is already configured in the system.

  1. Input the IoT Central API Key in the corresponding field.
  2. Choose the required edition from the Edition dropdown menu.
  3. Click Create Subscription to complete the setup.

Edit/Update Subscription​

  1. Navigate to the Subscription section.
  2. Find the subscription you want to edit and click on the three dots (...).
  3. Select Update Subscription.
note

You can update the subscription name and edition in this section.

  1. Click Submit.

Delete Subscription​

  1. Navigate to the Subscription section.
  2. Locate the subscription you wish to delete and click on the three dots (...).
  3. Click Delete Subscription from the dropdown menu.
  4. To confirm, enter the full name of the subscription and click I Understand, Delete Subscription.

Access Control​

  1. Navigate to the Subscription section.
  2. Find the subscription you want to edit and click on the three dots (...).
  3. Select Access Control.
note

You can grant access to users who will be part of the subscription.

  1. Click the "+" symbol.
  2. Add the user by entering their email address.
  3. Click Add User.
note

Ensure the user already has an account with Facts.

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