Events

Subscription access level

This section describes all operations that a Subscription access level user can perform with Events.

What is Events in Facts?

In the Facts, Events refer to specific occurrences or changes within your operational environment that are important enough to trigger a response or action. These events can include anything from a sensor detecting a temperature change, a machine entering a critical state, or an anomaly being detected in a process. When an event occurs in Facts, it generates alerts or notifications to inform users immediately, allowing them to take the necessary actions to address the situation. Events are a key part of maintaining control, efficiency, and safety within your operations, ensuring that you can respond promptly to any issues that arise. In the Events section, you can view all the listed events and access the Notification Settings, where you can see an overview of your alert configurations.

Events

Events

By clicking on the Events tab, you'll see an overview of all the created events. You can view the event name, type (e.g., real-time), along with the date and time of creation.

Notification Settings

The Event Notifications feature, which is designed to enhance operational oversight by delivering timely alerts whenever specific events or conditions occur within the system. Users can configure these notifications through the Notification Settings, allowing them to define crucial parameters such as event types, triggers, and importance levels.

These notifications are not only visible within the Facts platform but are also dispatched via email to ensure that key stakeholders are promptly informed, regardless of their location. This dual notification system supports rapid responses to critical events, thereby minimizing potential disruptions and ensuring the continuous and efficient operation of business processes.

Notifications can be easily accessed and managed through the dedicated notifications tab, accessible via the bell icon in the Facts interface. This functionality plays a vital role in empowering organizations to proactively manage their operations, enabling them to address issues swiftly and maintain optimal performance.

Prerequisites for the Events Feature

• Ensure that a real-time calculation has been created before setting up an Event Notification.
• When creating a new calculation, make sure to check the box labeled "This calculation produces an event" in the Outbound Event section.

What can we do with the Events in Facts?

• View All Events: Gain access to a complete and detailed list of all events that you want to trigger within the system. This list provides an overview of each event, including key information such as the event's name, type (real-time or time-triggered), and the time and date it created.
• Filter Event Lists: Utilize advanced filtering options to streamline the event list and focus on specific events that are most relevant to your needs. Users can filter the list by various criteria, including the event name, type, the date the event was created.
• Create Event Notifications: Set up customized email notifications that are automatically sent when specific events are triggered. This involves selecting the event that will trigger the notification, defining the criteria and conditions under which the notification should be sent, and specifying the content and recipients of the notification.
• Filter Event Notifications: Filter the notifications list by name, category, importance, status, date created, or date updated. Apply filters to the list of event notifications to manage and organize them effectively. Users can filter notifications by name, category (e.g., warning, critical alert), importance level, status (e.g., active, inactive), the date the notification was created, or the date it was last updated. This feature allows for better management of notifications, ensuring that users can quickly access the most important and relevant alerts, and maintain oversight of notification activities and histories.

Procedures

Important

Before creating an Event notification, you first need to create a Real-time Calculation and specify that this particular calculation needs to be an event by clicking on "This calculation produces an Event" under Outbound Event. For more details and the complete process, please refer to Real-time Calculation

Create Events Notification

1. Navigate to the Events section.
2. Click the Notification Settings tab.
3. Click the "+" symbol to create a new notification.
4. Select the event status from the Event status dropdown. This can be Active or Inactive.
5. Enter the event name into the Event name field. If required, add a note to the Note field.
6. Select the trigger type from the Trigger type dropdown.
7. Select the rule from the Real-time selection dropdown.
8. Add a link to the source in the Source link field. (Option)
9. Select the report from the Report dropdown if applicable.
10. Select the category for the notification from the Category type dropdown. This can be Alarm, Warning, Finding, or Achievement.
11. Select the importance level from the Importance level dropdown. This can be Neutral, Informative, or Critical.
12. Enter the headline into the Headline field. The format of the headline is {Importance} {Category}: {Event Name}.
13. Enter the message for the notification into the Message field.
14. Click "+ ADD NOTIFICATION".
15. Select the notification type as Email from the Notification type dropdown.
16. Select one or more recipients for the notification from the Recipient dropdown.
17. Select a Event grouping from the dropdown. This can be FiveMinutes, ThirtyMinutes, Hourly, or Every24houres.
18. Click Create.

View Notification

1. Click on the Bell icon in the top right corner to view recent notifications.

note

The bell icon will display the number of unread notifications.

2. Click on individual notifications to view details, including links and reports.

note

Notifications will automatically group themself with similar notifications.

3. Use the filter icon in the notifications view to narrow down notifications by real-time calculations, categories, and importances.
4. Click Apply filters to view the relevant notifications.

Filter the Notification List

1. Navigate to the Events section.
2. Click the filter icon in the top right corner.
3. Select the required filters. This can be Event name, Category, Importance, Status, Created date and Updated date.
4. Click Apply filters.

Edit/Delete Notification Settings

1. Navigate to the Events section.
2. Click the Notification Settings tab.
3. Click the three dot "(...)" next the notification settings you want to edit/delete.
4. Click Edit to edit the device or Delete to delete the device.